HELP CENTER
Useful Information
WHAT IS THE MINIMUM ORDER AMOUNT?
We have flexible equipment capacity so no order is too small for us. However, all orders need to follow through USFDA Dietary Supplement CGMP regulations, which requests test all raw materials and finished product’s identity, strength, purity and composition, the smaller the number of orders, the higher testing cost per unit of product. A small batch production is not cost effective for all required tests.
WHAT IS THE LEAD TIME FOR MY ORDER?
Since we are a facility with flexible scheduling, we work closely with our customer, we have one of the fastest turnaround lead times in the industry. Depending on the raw material arrival and testing schedule, projects lead time may vary by each order. When order is confirmed, we will provide a more clear ahead lead time schedule for our customers.
WHAT CERTIFICATIONS DO YOU HAVE?
Our products are manufactured in a both Federal and California FDA registered, third party cGMP-certified facility. Depending on different requirements from different countries, we assist our customers to apply for exporting documents such as Country of Origin (COO), Free Sale Certificates, Manufacturer Certificate, Export Certificate, Health Certificate, etc. Please understand clearly the importing countries regulation and let us know what documents you need.
CAN I PROVIDE MY OWN RAW MATERIALS FOR CUSTOM FORMULATIONS?
Yes. However each material must meet the specification standard and needs to be tested for identity, strength, purity, and composition based on the latest USFDA and cGMP Guidelines. Also, a Certificate of Analysis must be approved for use in our formulations, and a sample should be sent ahead of time to confirm the density and test method.
DO YOU OFFER PRIVATE LABEL VITAMINS AND SUPPLEMENTS THAT I CAN SELL UNDER MY OWN BRAND?
Yes we do. We have a complete selection of existing formulas and products in stock for you to private label your own brand. This is probably the quickest way for you to enrich your nutritional supplements business and create your own products line. You may quickly start your brand store with various of items with a relatively small quantity of each item. Please Request a Quote.
HOW DO I GET A LABEL FOR MY CUSTOM PRODUCT?
Labels are consist of art design part and contents part. Generally, customer is expected to provide your own art designs, if not, we may provide you our existing designs for you to select. We will be responsible for your label contents parts to make sure all contents listed on the label meet your product specification meanwhile in compliance with USFDA regulations. Then, depend on your printing quantity, we will either refer you to our corporated label printers, or provide extra in house label printing services to you. We will assist you in any possible way to make your label creating experiences as seamless as possible.